Get in Touch. We're Here to Help.
Ready to secure reliable field shelter or water safety solutions? Whether you’re planning for disaster preparedness or responding to an urgent crisis, the Field Shelter team is on standby. Complete the form below, and our solutions experts will contact you promptly.
Phone number:
Mr. Tianxin
+86 133 1295 7353
Address:
No. 27, Jintong Road, South Side of Yawei Bridge, Heping Street, Gaobeidian City, Baoding, Hebei Province, China
Email:
Tianxin@field-shelter.com
Emergency Tent & Water Safety Solutions
For product catalogs, custom solution inquiries, or pricing details, please provide your information. We are committed to responding within 24 hours.
24/7 support you can trust
Always available to provide reliable solutions whenever you need us.
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Frequently Asked Questions
Do you provide OEM/ODM services?
Yes, we offer full OEM and ODM services. You can send us your design ideas, logo, or special requirements, and our professional technical team will help you turn them into reality.
What manufacturing process is used for the air columns?
All our inflatable air columns are made using heat welding technology, which ensures excellent airtightness and durability. Unlike glued seams that may fail over time, our tents maintain long-term stability.
What is your Minimum Order Quantity (MOQ)?
We have no strict MOQ requirement. We understand new customers may be testing markets, so you can start with small trial orders. Prices vary depending on quantity, and we are always ready to support your market development.
What after-sales service do you provide?
Customer service is at the heart of our business. If any issue occurs during use, our team will respond immediately, analyze the situation, and help find the most effective solution. We believe long-term cooperation comes from sincere service and responsibility.
Can I customize the tent or boat based on my own requirements?
Absolutely! We specialize in professional customization. You just need to tell us your ideas or application needs, and we will design and produce accordingly — with no design fee.
What’s the difference between a rescue boat and a regular inflatable boat?
Rescue boats are designed for professional emergency use, so they meet higher safety standards. They have stronger load capacity, more durable and wear-resistant bottoms, and M-shaped boat bottom hulls that allow fast drainage and better stability during rescue operations.
What is your cooperation process?
- Tell us your ideas and requirements.
- We design drawings and confirm details with you.
- We quote based on specifications and estimated quantity.
- Once confirmed, we start with a trial order.
- 30% deposit before production, balance after inspection.
- You can come for inspection or we’ll provide photos/videos before shipping.
Do you export worldwide?
Yes, we export to over 30 countries across Asia, Europe, and South America. We have experience handling export documentation and shipping logistics for government and NGO projects.
Can inflatable high-pressure tents be used in extreme weather?
Yes. Our high-pressure inflatable tents have passed strict tests in extreme conditions — including continuous wind above level 8 for 13 hours and heavy snow up to 10cm over 21 hours — and maintained excellent performance.
What are your company’s main advantages?
Our biggest advantage is our experienced technical team. We can design and manufacture inflatable products in various shapes and for different applications — from firefighting, medical rescue, and military use to special-purpose inflatable solutions.
What warranty do you provide for your products?
We offer a 1-year warranty for all products. If any quality issue is caused by our production, we will provide free replacement or full compensation. Even after the warranty period, if the issue is due to our responsibility, we will still take full accountability and work out a fair solution.
Ready to Take the First Step Toward Collaboration?
Your challenge is the catalyst for our next innovation. We don’t just respond to requests; we partner with visionaries, NGOs, and government agencies to co-create shelter solutions that push the boundaries of what’s possible. Share your mission with us, and let’s engineer hope for a more resilient world.
